Terms of service
Last updated 3 October 2026
These terms cover using wiTech Voice: the phone service, the portal, and the admin and phone apps. Your company's order and plan set what it buys; these terms set how the service is used.
Your account
- Your company's owners decide who has a login, with what role, and how they sign in (a password, your company's single sign-on, or Google).
- Keep your sign-in to yourself. Tell us or your administrator straight away if you think someone else has used it.
- Signing in with Google or single sign-on is a way to prove who you are; it does not give anyone access to your Google account or your company's directory beyond your name and email address.
Using the service
- Use it lawfully: no fraudulent, abusive or unsolicited calling, and no calling that breaks the rules on recording or caller ID where you are.
- Keep each line's emergency address correct. A 911 call is sent to the address registered for the line it comes from.
- Recording calls is your company's choice and its responsibility to announce where the law requires.
Availability
We run the service to be available all the time and tell you about planned work in advance. Calls depend on your internet connection and on carriers we do not control, so we cannot promise that every call will connect.
Changes and ending
We may change these terms; we will say so on this page and, for anything material, tell your company's owners first. Your company can close its account as its plan allows. We may suspend a login or line that is being used for fraud or abuse.
Contact
Questions about these terms: support@witech.vi. How we handle personal information is in the privacy policy.