Plans · from $22 per line
Three plans, and the price is on the page.
Plans differ by how calls get distributed and how much history you keep, not by whether you are allowed to buy things. Every plan adds and removes lines and numbers without a phone call.
Side by side
Every plan, every capability
Per line, per month, billed monthly. Add and remove lines yourself, any time.
Line
A small office that wants the phone to ring in the right place.
$22/line/mo
No minimum
One extension, one browser phone, and a call flow that can answer, greet, ring a group and take a message. Everything an office of two to ten people usually needs.
- Browser phone: Included
- Desk phone provisioning: Included
- Auto attendant: Included
- Ring groups: Included
- Call queues with wait handling: Not included
- Voicemail to email: Included
- Business hours and holidays: Included
- Multi-site routing: Not included
- Call recording: Add-on: On demand, per call
- Activity dashboard: Included: 30 days of history
- Call quality dashboard: Not included
- Toll-fraud controls: Included
- API access: Not included
- Our recommendation
Desk
A team that answers calls for a living: reception, dispatch, a service counter.
$32/line/mo
From 2 lines
Adds queues with real wait handling, always-on recording, and the call quality dashboard, so you can see why a call went badly instead of guessing.
- Browser phone: Included
- Desk phone provisioning: Included
- Auto attendant: Included
- Ring groups: Included
- Call queues with wait handling: Included
- Voicemail to email: Included
- Business hours and holidays: Included
- Multi-site routing: Included: Up to 3 sites
- Call recording: Included
- Activity dashboard: Included: 13 months of history
- Call quality dashboard: Included
- Toll-fraud controls: Included
- API access: Add-on: Read-only keys
Wide
An organisation with several locations, or one that has to answer to an auditor.
$44/line/mo
From 5 lines
Unlimited sites, full retention on both dashboards, and write access to the API so your own systems can create lines and read call records.
- Browser phone: Included
- Desk phone provisioning: Included
- Auto attendant: Included
- Ring groups: Included
- Call queues with wait handling: Included
- Voicemail to email: Included
- Business hours and holidays: Included
- Multi-site routing: Included
- Call recording: Included
- Activity dashboard: Included: 13 months of history
- Call quality dashboard: Included
- Toll-fraud controls: Included
- API access: Included
Taxes, regulatory fees and per-number charges are additional and vary by location. Prices are current as of today and may change; we tell customers before a change takes effect.
Outside the per-line price
The other lines on the bill
A per-line figure that quietly excludes numbers is not a price. These four are charged separately. Calls within the U.S. and its territories are not one of them: they are part of every plan.
Local phone number
Monthly, per number
Charged separately from the line, because a line does not have to have a number. Ask us for the rate in the area code you want.
Toll-free number
Monthly, per number, plus per minute
Your callers pay nothing, so the calls to it are charged per minute. Local numbers and outbound U.S. calling stay part of your plan.
International calling
Per minute, by destination
Inbound and outbound calls within the U.S. and its territories are part of every plan, with no per-minute charges (calls to toll-free numbers are per minute). Calls abroad are rated by where they land, and we would rather say so than bury it.
Desk phone hardware
One-off, per handset
Buy outright or bring a supported handset. Nothing is rented and nothing is locked to us.
Billing behaviour
How billing behaves on every plan
These are product decisions rather than pricing, so they do not change when the price list does.
- Cost is shown where it is created
- The last step of adding a line shows that line's monthly cost, the new account total and the prorated charge for this cycle, before you confirm anything.
- Unused paid items are flagged
- If you are paying for numbers or licences that nothing is using, the account says so in a banner, not in a help article you would have to go looking for.
- Self-serve is unconditional
- No plan hides the add or remove button behind a sales conversation. Where a change does need review, the flow says so, with the reason and the expected turnaround.
- Destructive changes list what is lost
- Removing a line tells you how many voicemails, recordings and call records go with it, and asks you to type to confirm.
Next
Pick a plan, or ask us which one fits
Changing plan later takes a minute and does not cost anything, so this is not a decision to agonise over.