Plans · from $22 per line
Three plans, and the price is on the page.
Plans differ by how calls get distributed and how much history you keep, not by whether you are allowed to buy things. Every plan can add and remove lines and numbers without talking to anyone.
Side by side
Every plan, every capability
Per line, per month, billed monthly. Add and remove lines yourself, any time.
Line
A small office that wants the phone to ring in the right place.
$22/line/mo
No minimum
One extension, one browser phone, and a call flow that can answer, greet, ring a group and take a message. Everything an office of two to ten people usually needs.
- Browser phone — Included
- Desk phone provisioning — Included
- Auto attendant — Included
- Ring groups — Included
- Call queues with wait handling — Not included
- Voicemail to email — Included
- Business hours and holidays — Included
- Enhanced 911 — Included
- Multi-site routing — Not included
- Call recording — Add-on — On demand, per call
- Activity dashboard — Included — 30 days of history
- Call quality dashboard — Not included
- Toll-fraud controls — Included
- API access — Not included
- Our recommendation
Desk
A team that answers calls for a living — reception, dispatch, a service counter.
$32/line/mo
From 2 lines
Adds queues with real wait handling, always-on recording, and the call quality dashboard, so you can see why a call went badly rather than guess.
- Browser phone — Included
- Desk phone provisioning — Included
- Auto attendant — Included
- Ring groups — Included
- Call queues with wait handling — Included
- Voicemail to email — Included
- Business hours and holidays — Included
- Enhanced 911 — Included
- Multi-site routing — Included — Up to 3 sites
- Call recording — Included
- Activity dashboard — Included — 13 months of history
- Call quality dashboard — Included
- Toll-fraud controls — Included
- API access — Add-on — Read-only keys
Wide
An organisation with several locations, or one that has to answer to an auditor.
$44/line/mo
From 5 lines
Unlimited sites, full retention on both dashboards, and write access to the API so your own systems can create lines and read call records.
- Browser phone — Included
- Desk phone provisioning — Included
- Auto attendant — Included
- Ring groups — Included
- Call queues with wait handling — Included
- Voicemail to email — Included
- Business hours and holidays — Included
- Enhanced 911 — Included
- Multi-site routing — Included
- Call recording — Included
- Activity dashboard — Included — 13 months of history
- Call quality dashboard — Included
- Toll-fraud controls — Included
- API access — Included
Taxes, regulatory fees and per-number charges are additional and vary by location. Prices are current as of today and may change; we tell customers before a change takes effect.
Outside the per-line price
The other lines on the bill
A per-line figure that quietly excludes numbers and calling is not a price. These are charged separately, and here is what each one is.
Local phone number
Monthly, per number
Charged separately from the line, because a line does not have to have a number. Ask us for the rate in the area code you want.
Toll-free number
Monthly, per number, plus per inbound minute
Toll-free traffic is billed by the minute to you rather than to the caller. That is how toll-free works everywhere.
Outbound calling
Per minute, by destination
Rated by where the call lands. There is no unmetered international calling, and we would rather say so than bury it.
Desk phone hardware
One-off, per handset
Buy outright or bring a supported handset. Nothing is rented and nothing is locked to us.
Billing behaviour
Four things that hold whatever you pay
These are product decisions rather than pricing, so they do not change when the price list does.
- Cost is shown where it is created
- The last step of adding a line shows that line’s monthly cost, the new account total and the prorated charge for this cycle, before you confirm anything.
- Unused paid items are flagged
- If you are paying for numbers or licences that nothing is using, the account says so in a banner — not in a help article you would have to go looking for.
- Self-serve is unconditional
- No plan hides the add or remove button behind a sales conversation. If a change genuinely needs review, the flow says so, with the reason and the expected turnaround.
- Destructive changes list what is lost
- Removing a line tells you how many voicemails, recordings and call records go with it, and asks you to type to confirm.
Next
Pick a plan, or ask us which one fits
Changing plan later takes a minute and does not cost anything, so this is not a decision to agonise over.