Endpoints
The phone is a browser tab until you decide otherwise.
Waiting on a courier is a poor reason for a phone system not to work. Every line works from a browser immediately, and handsets arrive into a system that is already running and configure themselves when you plug them in.
Plugging in a handset
- inMAC + model
- step 1Provisioning
- answeredRegistered
Three kinds of endpoint
One line, whichever of these is in front of the person
A line is a person, not a device. It can ring a desk phone and a browser at once, and a transfer does not need to know which one they are using today.
Browser phone
The default
A tab that makes and takes calls, holds, transfers, and plays back voicemail. It works the moment a line is created, before any hardware is ordered.
Desk phone
Optional, and yours
A SIP handset that configures itself from the network the first time it boots. Buy it outright or bring a supported one. Nothing is locked to us, and nothing stops working if you leave.
Conference phone
Same idea, bigger table
Provisions exactly like a desk phone and appears in the system as a device on a line. Useful where a meeting room needs a number of its own.
Zero-touch
What happens when you plug one in
The handset boots, asks the config service what it is, registers itself and brings its line keys up. You typed a MAC address and a model number.
Supported models
Standard SIP handsets, bought outright and yours to keep
Tell us what you already have or what you are thinking of buying, and we will confirm it comes up zero-touch on this platform before you order a single one.
A provisioned handset arrives on the desk knowing its own extension, whose line it is and which office it belongs to. Nobody reads a password off a screen, and nobody keeps a spreadsheet of them.
What we can tell you now: handsets are standard SIP devices, bought outright or brought with you, and they keep working with any other SIP provider if you leave. No rental, no lock, and no firmware we control after you go.
Nobody types a SIP password into a handset
A phone collects its own configuration over the network the first time it boots, so the credentials never appear on a screen, in an email or in a shared document. Plug it in, and it comes up on the right line with its keys already set. How provisioning works.