Grandstream

GRP2612(P/W/G).

Standard desk phone. 4 SIP accounts, 4 fixed programmable keys, up to 16 digital BLF.

At a glance

What this phone asks for, and how it finds it

Vendor
Grandstream
Family
Standard desk phone
Capacity
4 SIP accounts, 4 fixed programmable keys, up to 16 digital BLF
Provisioning file
cfg<mac>.xml
Other files it requests
cfg.xml (shared file, no credentials) and cfggrp2612.xml (model defaults)
DHCP option
Option 66, and Option 43 on this series
MAC address
Printed on a label on the underside of the phone, and on the outer box.

This model reads both option 66 and option 43, governed by a single toggle the platform leaves enabled. Option 43 must be hex-encoded on a Windows DHCP server; option 66 is a plain URL string.

Factory reset

Returning this phone to defaults

Steps

  1. On the phone: MENU, then System, then Operations, then Factory Reset, then Yes to confirm.

Source: Grandstream GRP2612 administration guide.

If it does not come up

  • Confirm the phone has a network cable connected.
  • Confirm the model recorded for this device matches the label on the phone exactly.
  • Confirm a line is assigned to the device in the portal.
  • If the phone previously worked elsewhere, factory reset it before enrolling.

Worth knowing

What this platform does and does not set

Read before you rely on every key

Only this phone's two fixed programmable keys (the ones Grandstream calls Fixed VPKs) are set by this platform today. Grandstream publishes those two keys' configuration values for the whole GRP range, but not the values for dynamic or expansion keys beyond them, so a third programmed key on this phone is not currently pushed by provisioning. It can still be set by hand on the phone, or reached through the pushed company directory.

Next

Set the matching DHCP option once on your own network, and every Grandstream phone you plug in after this one finds the platform on its own.